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Managing your email autoresponders

An autoresponder is a mail utility that automatically sends a standard reply message to an email message. You can use an autoresponder to reply to standard requests, such as retail orders, or to send a response when you are out of the office.

Note: You must have FTP access to use this feature.

Viewing your autoresponders
To view your existing autoresponders:
  1. In the User Administrator window, click Email from the index in the left column.

    2. The Email Manager window opens.

  2. In the Email Manager window, click Responders .

    3. The Responders form opens and displays all of your existing autoresponders.

Adding an autoresponder
To add an autoresponder:
  1. In the User Administrator window, click Email from the index in the left column.

    2. The Email Manager window opens.

  2. In the Email Manager window, click Responders .

    3. The Responders form opens and displays all of your existing autoresponders.

  3. In the Responders form, click Add a Responder .

    4. The Add Auto Responders form opens.

  4. In the Alias field, enter the name of the email alias.
  5. In the Subject field, enter the topic of the autoresponder.
  6. In the Message field, enter the autoresponse message text.
  7. Click Add Auto Responder .

    8. The autoresponder is available immediately.

    Note: You can access the autoresponder by entering the following URL in the Address field of your Internet browser:
    autoresponder-name @ your-domain-name .
Changing an autoresponder
To change an existing autoresponder:
  1. In the User Administrator window, click Email from the index in the left column.

    2. The Email Manager window opens.

  2. In the Email Manager window, click Responders .

    3. The Responders form opens and displays all of your existing autoresponders.

  3. In the Actions column of the autoresponder you want to change, click
    4. .

    The Edit Auto Responder form opens.

  4. Enter your changes, and click Edit Auto Responder .
Removing an autoresponder

To remove an autoresponder:

  1. In the User Administrator window, click Email from the index in the left column.

    2. The Email Manager window opens.

  2. In the Email Manager window, click Responders .

    3. The Responders form opens and displays all of your existing autoresponders.

  3. In the Actions column of the autoresponder you want to remove, click
    4. .

    A confirmation message opens.

  4. Click OK to remove the autoresponder.

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